What To Look For When Comparing Fiber Optic Installation Companies

Fiber optic cabling has revolutionized the telecommunications industry since it was first introduced in the early 1970s. If you are considering upgrading your cabling or installing new cabling, fiber optic cable is likely the best solution for your needs. With benefits like higher bandwidth, lower distance limitations, better security and durability, it’s no surprise that it is currently the most desirable option available. Here are a few things you should consider when comparing quotes from different fiber optic installation companies.

1) Do they have a C-7 License?

A C-7 license is a Low Voltage Systems Contractor License. This means that the installers have all been properly trained to install, maintain, and service low voltage systems including fiber optics systems. In addition to job planning, installation and repair, contractors who have this certification from the state have passed a safety test.

2) Are they insured?

Even if a company is licensed, it is extremely important that they are also insured. Even when trained in proper installation and safety procedures, accidents can happen and you do not want to be liable. Protect your business by hiring only insured fiber optic installation companies.

3) How long have they been in business?

Certifications are no substitute for experience. Look for a company that has a number of years of experience behind their name.

4) Do they have positive customer reviews?

Look for positive customer testimonials on their website. Customer reviews will give you helpful information about previous clients’ overall experience and can provide helpful insights you may not have thought to look for, like flexible scheduling. A company that is willing to send out technicians during off hours to set up your new cabling will limit your company’s downtime and keep your productivity up.

5) Are there any complaints with the Better Business Bureau?

The BBB is a great place to check for any major issues with a company. The BBB will let you know if the company is legitimate or if there are complaints of fraud under the company’s name.

6) Do they offer a guarantee?

A company that offers a guarantee really stands behind their work. A 100% guarantee means a promise of high quality work and if anything were to malfunction you can count on them to come back out and repair in a timely fashion.

7) Are their rates competitive?

Once you’ve checked off questions 1-6, you probably won’t have too many companies left. Go through the quotes you have remaining and compare their costs. If you have questions about what’s listed or want a further break down, don’t be afraid to ask. Any company that wants your business will be happy to discuss the details of the quote with you to ensure that you are comfortable with what is included in the scope of the project.

For more information regarding fiber optic installation, contact Ring and Ping Communications – the leading experts in fiber optic installation technology in Southern California.