Managed Surveillance Services
Ring and Ping provides managed surveillance services that keep your security camera systems maintained, updated, and performing the way they should without requiring you to manage it yourself.
Managed Video Surveillance Services That Go Beyond Installation
Most security camera systems are installed and then forgotten until something stops working. Ring and Ping’s managed video surveillance services change that. We provide scheduled maintenance visits that cover lens cleaning, firmware updates, focus adjustments, and physical inspections so your system stays sharp and your cameras keep recording. Whether you are running a single-site operation or managing multiple locations, Ring and Ping offers tiered managed security cameras plans designed around the scale of your business.
Ring and Ping SecureCare™ Plans
Ring and Ping installs network cabling, cameras, and access control, and keeps them running and compliant long after installation.
Essential Care
Ideal for small commercial offices and single-location businesses.
$149 / month per site
Includes:
- Annual on-site system inspection
- Camera health & image quality check
- Network connectivity verification
- System status report
- Discounted labor rates
Professional Care
Best for warehouses, medical offices, and multi-camera systems.
$299 / month per site
Includes:
- Quarterly system inspections
- Camera cleaning & angle verification
- Firmware & software update management
- Network performance checks
- Priority scheduling
- Credential & access review
- Discounted emergency response
Enterprise Care
Designed for multi-site, high-security, or mission-critical environments.
Starting at $599 / month
Includes:
- Multi-location support
- Scheduled preventative maintenance
- Emergency & after-hours response
- Access control user & credential management
- Camera coverage audits
- Detailed documentation & reporting
- Guaranteed response times
- Custom SLAs available
Ring and Ping installs network cabling, cameras, and access control, and keeps them running and compliant long after installation.
Your Surveillance System Deserves More Than a Set-It-and-Forget-It Approach
A poorly maintained camera system is a liability. Ring and Ping keeps your managed surveillance services on schedule so nothing gets missed between visits.
Security Camera Monitoring Services Built Around Your Operation
Ring and Ping provides security camera monitoring services and ongoing maintenance for commercial and industrial facilities across Southern California. Our managed services program is structured around three tiers to fit businesses of every size: single-site, multi-site, and a fully customizable option for clients managing multiple facilities with varying needs. Every tier includes scheduled quality checks and direct access to our team whenever something needs attention.
- Scheduled lens cleaning to maintain clear, reliable footage across all cameras.
- Firmware updates to keep your system current and protected against software issues.
- Physical inspections to identify cameras that have shifted, loosened, or lost focus.
- Managed security cameras program available for single-site and multi-site operations.
- Customizable service tiers for enterprise clients managing multiple facilities.
- Same-day response for between-visit issues without waiting on a service queue.
A Managed Services Partner Who Stays on Top of the Details
The issues that take down surveillance systems are rarely dramatic. A dusty lens, a camera knocked slightly out of position, a firmware version that has not been updated in two years—these are the things Ring and Ping catch before they become gaps in your coverage. Our managed video surveillance services give commercial clients the kind of consistent oversight that keeps systems running and gives facility managers one less thing to worry about.
Ring and Ping SecureCare™ Managed Surveillance Services FAQs
What is included in Ring and Ping's managed surveillance services?
A managed surveillance services plan from Ring and Ping includes scheduled maintenance visits to keep every camera in your system clean, calibrated, and current. We address anything that has shifted, degraded, or fallen behind on updates, and provide documentation of what was serviced on every visit. Between-visit support is also available for clients who need immediate attention.
What managed services tiers does Ring and Ping offer?
Ring and Ping offers three tiers: single-site, multi-site, and a customizable option for clients managing multiple facilities with varying coverage needs. Each tier includes scheduled quality checks and a direct line to our team when something comes up between visits.
Do managed services cover access control and cabling as well?
Yes. Ring and Ping’s managed services program covers surveillance systems, access controls, and network cabling depending on your tier and service needs. Reach out and we will put together the right plan for your operation.
