Frequently Asked Questions
Have a question about our services? You are in the right place. Find answers to the most common questions about Ring and Ping’s network cabling, electrical, surveillance, and low-voltage services below.
Questions About Ring and Ping
Who is Ring and Ping?
Ring and Ping is a full-service low-voltage and electrical contractor based in Santa Ana, California. We have been serving commercial and industrial facilities across Southern California since 2010, handling network cabling, fiber optics, electrical installation, surveillance systems, access controls, and audio visual under one roof.
What makes Ring and Ping different from other contractors?
A few things stand out. We handle cabling, electrical, security, and AV as a single team, so your project never gets held up waiting for a separate contractor to finish their portion. We offer same-day response for most service requests. Every project comes with a 90-day labor guarantee. And you always have direct contact with our team—no hold queues, no dispatch layers.
What areas of Southern California does Ring and Ping serve?
We serve commercial and industrial facilities across Orange County, LA County, Riverside County, San Bernardino County, and San Diego County from our Santa Ana headquarters.
How quickly can Ring and Ping respond to a service request?
In most cases, we can respond the same day. For planned projects, we work with your timeline to schedule efficiently. For urgent repairs or network emergencies, we prioritize getting to your facility as quickly as possible.
What is Ring and Ping's 90-day labor guarantee?
Our 90-day labor guarantee applies to all cabling and electrical work we complete. If there is a workmanship issue within that window, we come back and make it right. No runaround, no extra charge.
Is Ring and Ping licensed?
Yes. We hold a C10 electrical contractor’s license and follow OSHA and NEC standards on every job. Every installation is permitted, inspected, and built to code.
Electrical Questions
What electrical services does Ring and Ping provide?
We handle dedicated circuit installation, outlet installation, lighting installation, heavy machinery electrical connections, panel upgrades, power distribution, LED retrofits, lighting controls, and specialty electrical work including EV charger installation, generator hookups, and UPS power systems.
Does Ring and Ping handle electrical work for tenant improvements?
Yes. TI electrical work is one of our most common project types. We coordinate lighting, outlets, dedicated circuits, and panel work alongside cabling and AV so everything gets done in a single engagement.
How much does a commercial panel upgrade cost in Southern California?
Costs vary depending on panel size, amperage requirements, and whether sub-panels or additional distribution work is needed. We provide a clear quote after a full assessment of your current setup.
Do I need a permit for commercial electrical work in California?
Yes. Most commercial electrical work requires permits in California. We pull all necessary permits and ensure every installation is inspected and compliant with NEC standards.
Does Ring and Ping handle LED lighting retrofits?
Yes. We handle commercial LED retrofit projects for warehouses, offices, and industrial facilities, replacing fixtures one at a time so your operation stays running throughout the process. Many projects also qualify for Southern California utility rebate programs.
General Service Questions
Can Ring and Ping handle multiple services for the same project?
Absolutely. We handle network cabling, fiber optics, electrical, surveillance, access control, and AV under one roof. Most clients engage us for multiple services at once, which keeps projects on a single timeline and eliminates the coordination gaps that come with separate contractors.
Does Ring and Ping work in cleanroom or specialized environments?
Yes. Our technicians are trained to work in cleanrooms and high-compliance environments, including medical device manufacturing and government contractor facilities. We follow site-specific safety protocols and complete required compliance documentation before work begins.
What industries does Ring and Ping serve?
We serve warehouses, distribution centers, manufacturing facilities, commercial offices, call centers, legal firms, financial institutions, medical facilities, and enterprise campuses throughout Southern California.
Does Ring and Ping offer same-day emergency service?
Yes. For network emergencies, electrical failures, and urgent repairs, we offer same-day response for commercial and industrial clients across Southern California.
